Terms & Conditions
If you are new to Haswell Aesthetics Medical please book in for a medical aesthetic consultation and assessment.
Please see our terms and conditions below and as per the website.
Www.haswell-aesthetics.co.uk
We require a £50 deposit to secure your appointment. This is payable here online when booking your appointment. Once this is paid you will receive a text and/or email confirmation of your appointment. You can amend or reschedule your appointment on your confirmation email up until 72 hours prior.
The paid £50 is fully redeemable against treatment only and will be deducted from your bill. If you are not medically suitable or decide not to book treatment then the £50 paid is the fee for the medical aesthetic consultation and assessment you have received.
Failure to attend your appointment or failure to give 72 hours notice of non attendance means you will loose the £50 and it will not be transferable to another appointment or refunded. This is due to the fact the products will have already been paid for and ordered in for you. However, if you cancel online via your appointment confirmation 72 hours before your appointment your £50 will be refunded. Thus enabling you to rebook at a more suitable time.
If you attend your appointment but are not medically well enough to be treated, or have open wounds such as cold sores you will not be treated and again will loose your deposit.
If you are more than 15 minutes late depending on your appointment type and have not completed your forms unfortunately you will not be seen. This is not negotiable. This is a private medical aesthetic CQC registered clinic providing medical grade treatments and we cannot allow other paying patients to be affected or our staff to rush these high risk procedures.
Following your booking you will receive medical forms to complete the week prior to your appointment. They may go in your trash/junk or spam box and are called Aesthetics Nurse Software.
Please complete all of these forms 24 hours prior to your appointment and at every appointment with Haswell Aesthetics for your own health and safety.
Following treatment, if you decide to go ahead every patient is entitled to a review (if required).
For facial toxin injections this must be completed between weeks 2-4 post treatments as discussed at consultation and assessment, and for filler between weeks 3-6 weeks.
Prior to and post any treatments at Haswell Aesthetics we request for 24 hours that you do not drink any alcohol, engage in heavy exercise or take any anti inflammatory medication such as: Aspirin, ibuprofen or nurofen UNLESS this has been prescribed to you for a medical reason and previously agreed with Natalie or one of her team in consultation.
There is additional aftercare advice, dependant on your treatment, which is discussed at your consultation and also supplied in written form. Please read this to enable you a smooth patient journey. Should you require any further information or have any queries please contact us via the website.
